KIA Niro: Roadside Assistance
Towing
In the event of an accident, the high voltage system must be disabled. The safety plug must be removed from the high voltage battery according to one of the methods described in sections of page 17-20 to disable the vehicle.Towing Niro Vehicle is not different from towing a conventional FWD vehicle.
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle.The use of wheel dollies or flatbed is recommended.
Warning
- Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
- Never tow the vehicle with the front wheels on the ground (forward or backward), as this may cause fire or damage to the motor.
Emergency Starting
Do not attempt to jump start the high voltage battery, it cannot be jump started. In case of full discharge of the high voltage battery, the vehicle must be towed as mentioned on the previous page. In case the 12V auxiliary battery is discharged, attach jumper cables or starting device to the battery in the luggage side as you would any 12V battery (see image).
Refer to "Emergency Starting" of Owner's Manual for additional information. Connect jumper cables in numerical order and disconnect in reverse order.
Warning
Electrocution Risk
Do not attempt to jump start the Niro high voltage battery.
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